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Should you reboot? There is a service outage in your area. To receive text messages from Frontier with outage updates, call 1. Then choose the option to receive a text message when service is restored. You may also get service updates by following us on Twitter or Facebook. There are no service outages reported for your area. If you are having an issue, chat with us.

You may also contact us on Twitter or Facebook. Email article Print article. Most online activities work great for you, but things might slow down if too many people start streaming in 4K or downloading large files. Your connection qualifies or almost qualifies as the FCC's definition of broadband: 25 Mbps. That's good! But if you need faster load times, there's plenty of room to upgrade.

Your connection is fast enough to get the job done—just as long as the job isn't too big. It works best if you stick to doing internet research, sending emails, and checking the news.

Basic video streaming also works on one device. Frontier offers a wide range of internet speeds from 6 Mbps all the way up to gigabit speeds of 1, Mbps. Gigabit speeds provide a ridiculous amount of bandwidth to support pretty much anything you or your whole family can think to do on the internet.

Everywhere else has to settle for digital subscriber line DSL internet speeds, which top out at Mbps for Frontier. The Frontier internet speed you should expect depends on your internet package.

Your actual speeds will depend on your internet package. Frontier has two types of internet: DSL and fiber. DSL internet usually taps out at Mbps max, while fiber internet can reach ten times those speeds.

Every household has different bandwidth needs, depending on how many people are using the internet and what you do online. To measure your download speed, the Frontier speed test sends a small dummy file to your computer and times how long it takes to download, converting that time into your speed. The dummy file is completely harmless, but security software might flag it as an unrecognized file type.

Our speed test also uses the dummy file to assess your upload speed by sending the file from your computer to the internet server and timing how long it takes to complete.

Similarly, the speed test measures latency by sending a piece of information called a ping from your network to the internet server and back and timing how long it takes round trip. Upload speed, download speed, and latency are all important for an uninterrupted browsing sesh, but when you sign up for an internet plan, you usually choose one based on the download speed.

Streaming Big Little Lies, downloading a video game file, and scrolling through your Facebook feed all primarily use download speed. Most internet plans give you much less upload bandwidth. For example, a Mbps plan might have up to 10 Mbps for upload speed, or a 25 Mbps plan might give you 3 Mbps for uploading. Latency sometimes called ping or ping rate is a little different. Secondly, unlike with speed, low latency is actually better than high latency.

Basically, latency is the time it takes for your click to travel to the server and for the effects of that click to show on your computer. Two main culprits behind latency are network congestion and distance from a network hub. In short, yes, fiber is better than DSL.

Fiber internet is faster, more reliable, and has lower latency than DSL. Fiber is also a newer type of internet that uses light signals to carry information at superfast speeds.

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View the Infographic. For more information on Frontier Reconciliation, complete the short form below. Your inquiry has been successfully submitted. We will route it to the appropriate member of our team and they will respond within two business days. Frontier Reconciliation Improve operational efficiency, enable compliance and mitigate risk with enterprise reconciliation and certification.

More accurate data in the financial close process. Increased operational efficiency and regulatory compliance.